Shipping Policy - New Bee

Shipping Policy

Shipping Status


Last updated March 25, 2020.
Delivery times may be longer than usual due to the COVID-19 pandemic across the globe. We will arrange shipment as soon as the delivery industry gets back to normal.
Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
For any questions, please contact our customer service via the pop-up window on the page.

Shipping Fee


Free shipping on any order.

 

Shipping Orders


Normally orders will ship within 2-7 business days of processing payment, unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through anewbee.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address


A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to New Bee as undeliverable. When the carrier returns an undeliverable package to New Bee, please contact New Bee to make arrangements for reshipment.

 

Orders for The United States:

  • Standard domestic orders are shipped via USPS or DHL Second Day(1-7 business days for delivery) with tracking ID.
  • A small number of orders will be issued from the local Amazon warehouse(1-7 business days for delivery).

    Orders for The United Kingdom, Germany, France, Italy and Spain:

    • Standard domestic orders are shipped via UPS or DHL Second Day(1-7 business days for delivery) with tracking ID.
    • A small number of orders will be issued from the local Amazon warehouse(1-7 business days for delivery).